Vyve Broadband

Broadband Maintenance Technician

Ottawa, KS - Full Time

Vyve Broadband is a leading broadband Internet provider serving rural communities across 19 states. Vyve Broadband offers a  range of broadband, fiber connectivity, cable television and voice services for commercial and residential customers including high-speed internet (up to Vyve Gig), digital HD video and voice services.  For commercial customers, Vyve offers optical Ethernet, PRI and hosted voice services to the business community. Come Thrive with Vyve!

WE PROUDLY OFFER: 
• Self-paced career progression including promotions and pay increases
• Annual bonus & merit increases
• Eligible for tech sale commissions
• Great benefits package (Medical, Vision, Dental, STD, LTD, 401k with a match, and so much more!)
• Employees that live in our markets are eligible for courtesy cable including free or reduced priced video, internet AND voice services 

JOB SUMMARY: This role will be responsible for preventive and/or demand maintenance and repair of the hybrid fiber coax network (HFC) including all of its associated equipment. Perform maintenance while providing technical support for the Broadband Technicians on resolution of service related problems. On-call rotation required.

JOB DUTIES:
• Troubleshoot and repair basic distribution problems associated with RF, AC, DC & optical portions of the forward and reverse plant 
• Perform routine node optimization, balancing, aligning, and adjustment of components and equipment used to amplify and process signals 
• Test all HFC network components regularly using test equipment such as signal level meters, volt-ohm meters, spectrum analyzers, optical power meter, leakage detector, OTDR
• Perform routine maintenance on standby power supplies in accordance with the preventative maintenance program and update all associated documentation 
• Monitor, record, and repair signal leakage 
• Record and update required documentation
• May cover installer route and responsibilities, as needed
• Perform other duties as needed or assigned to meet customer expectations

JOB REQUIREMENTS
• Advanced understanding of IP networks & moderate understanding of HFC networks, HFC plant construction and optical design 
• Ability to safely use weight-bearing equipment within the maximum weight limitations of that equipment 
• Ability to carry, climb and operate extension ladder, (approx. 32 ft high and 90 pounds) 
• Ability to climb poles using gaffs, hooks and climbing belt as needed 
• Ability to differentiate between different sizes and colors of wires 
• Ability to dig in all types of soil to bury cable 
• Ability to make cable connections in tight spaces by bending, reaching, twisting 
• Ability to operate appropriate computer or test equipment associated with position 
• Ability to perform job from high places (i.e. poles and roofs) 
• Ability to use hand tools 
• Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts 
• Ability to work while standing 50 - 70% of the time 
• Ability to work with small components and wires to make cable connections 
• Ability to splice coax and fiber optic cable 
• Ability to use personal computer and software applications 
• Knowledge of company products and services 
• Knowledge of HFC plant construction 

JOB QUALIFICATIONS
• High school Diploma or equivalent work experience 
• 6 months+ Broadband Specialist (BBT III) or equivalent work experience 
• Industry and vendor specific certifications and training (NCTI, SCTE) 
• Valid driver’s licenses with satisfactory driving record within Company required standards 

WORKING CONDITIONS 
• Work indoors in confined space, poorly ventilated areas such as attics, basements and/or crawlspaces 
• Exposure to dust, dirt, noise, insects, rodents, pets, and cleaning solutions 
• Work outdoors in all kinds of weather and at all times of the day or night 
• Work performed near power lines and electricity 
• Work performed at various heights above ground on telephone/power poles 
• Work and travel in inclement weather
 
Vyve Broadband is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, handicap, disability, marital status, veteran status, reserve or National Guard status, or any other status protected by applicable law. 
 
Apply: Broadband Maintenance Technician
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