Vyve Broadband

Broadband Professional

Statesboro, GA - Full Time

Vyve Broadband is a leading broadband Internet provider serving rural communities across 16 states. Vyve Broadband offers a   range of broadband, fiber connectivity, cable television and voice services for commercial and residential customers including high-speed internet (up to Vyve Gig), digital HD video and voice services.  For commercial customers, Vyve offers optical Ethernet, PRI and hosted voice services to the business community. Come Thrive with Vyve!

JOB SUMMARY: Under the general supervision, responsible for preventive and/or demand maintenance and repair of the hybrid fiber coax network (HFC) including all of its associated equipment in accordance with the company’s Engineering Standards. Perform maintenance while providing technical support for the Broadband Technicians (BT) on resolution of service related problems. On-call rotation required.

ESSENTIAL FUNCTIONS OF THE POSITION: 
• May perform any or all of the following duties of the Broadband Rep/Associate/Specialist/Professional (BT-I, II and III and IV) 
• Troubleshoot and repair basic distribution problems associated with RF, AC, DC portions of the forward and reverse plant 
• Troubleshoot and repair basic problems associated with the optical portion of the forward and return plant 
• Perform routine node optimization, balancing, aligning, and adjustment of components and equipment used to amplify and process signals 
• On a regular basis test all HFC network components using test equipment including but not limited to signal level meters, volt-ohm meters, spectrum analyzers, optical power meter, leakage detector, OTDR and other related test equipment. Record and update documentation, compare findings in the field with existing documentation and adjust and repair accordingly 
• Perform routine maintenance on standby power supplies in accordance with the preventative maintenance program and update all associated documentation 
• Monitor, record, and repair signal leakage 
• Comply with regulatory requirements. Compile data for inclusion in FCC and other regulatory reports 
• Maintain accurate records including time worked, daily logs, gas sheets, as required; properly record all required information on data devices and/or work orders, surveys, referrals, etc. 
• Operate communications device in accordance with company policies 
• Communicate with appropriate departments to update progress during outage restoration and maintenance activities 
• Operate Company vehicle in a safe and responsible manner. Clean, maintain, stock and secure assigned vehicle and equipment, in accordance with company policies 
• Read and accurately interpret system/network design maps and simple schematics 
• Adhere to industry specific, local, state and federal regulations, as applicable 
• Know, understand and follow company policy 
• Actively and consistently support all efforts to simplify and enhance the customer experience 
• Perform other duties as needed or assigned to meet customer expectations

PREFERRED QUALIFICATIONS 
Skills/Abilities and Knowledge 
• Advanced understanding of IP networks 
• Moderate understanding of HFC networks and optical design 
• Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner 
• Ability to work independently 
• Ability to prioritize and organize effectively 
• Knowledge of basic mathematics and electronics 
• Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment 
• Ability to accurately measure distances, using tapes or other measuring devices 
• Ability to carry, climb and operate extension ladder, (approx. 32 ft high and 90 pounds) 
• Ability to climb poles using gaffs, hooks and climbing belt as needed 
• Ability to differentiate between different sizes and colors of wires 
• Ability to dig in all types of soil to bury cable 
• Ability to make cable connections in tight spaces by bending, reaching, twisting 
• Ability to operate appropriate computer or test equipment associated with position 
• Ability to perform job from high places (i.e. poles and roofs) 
• Ability to use hand tools 
• Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts 
• Ability to work while standing 50 - 70% of the time 
• Ability to work with small components and wires to make cable connections 
• Ability to splice coax and fiber optic cable 
• Ability to use personal computer and software applications 
• Knowledge of company products and services 
• Knowledge of HFC plant construction 
Education High school Diploma or equivalent work experience 
Related Work Experience 
6 months+ Broadband Specialist (BBT III) or equivalent work experience 
Certifications and/or Licenses 
• BT-IV certification or equivalent work experience 
• Industry and vendor specific certifications and training (NCTI, SCTE) 
• Valid driver’s licenses with satisfactory driving record within Company required standards 
WORKING CONDITIONS 
• Work indoors in confined space, poorly ventilated areas such as attics, basements and/or crawlspaces 
• Exposure to dust, dirt, noise, insects, rodents, pets, and cleaning solutions 
• Work outdoors in all kinds of weather and at all times of the day or night 
• Work performed near power lines and electricity 
• Work performed at various heights above ground on telephone/power poles 
• Work and travel in inclement weather
 
WE PROUDLY OFFER: 
• A friendly and fun work environment 
• Communication and training 
• Great benefits package 
• Employees that live in our markets are eligible for courtesy cable including free or reduced priced video, internet AND voice services 
• A culture that encourages growth 
Vyve Broadband is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, handicap, disability, marital status, veteran status, reserve or National Guard status, or any other status protected by applicable law. 
 
Apply: Broadband Professional
* Required fields
First name*
Last name*
Email address*
Location
Phone number*
Resume*

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or paste resume

Paste your resume here or attach resume file

The following questions are entirely optional.
To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Gender
Race/Ethnicity
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status
I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER
Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:
YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST
NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST
I DO NOT WANT TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Name Date
Human Check*